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Jessica Costa

Talent Acquisition

Jessica Costa is LOAD’s Talent Acquisitioner and started this new challenge last year in October 2021. Her role at LOAD is to source the best talent to join the team, according to the projects’ needs and priorities, conduct preliminary interviews, analyze the IT market ecosystem and qualify resumés according to the position requirements.

Louise

Can you tell us what’s the main
difference between Talent
Acquisition and Recruitment?

From my experience, Talent Acquisition is a strategic and proactive position that uses long- term strategies to fill up vacancies that are “harder to fill”. As you might all know by now, in our industry, we have a deep talent shortage that was mostly intensified after the pandemic, leaving us to deal with a lack of skilled workers. In order to surpass this, we have to try to manage this with the help of recruitment strategies, which is a more technical and linear process of filling positions that need to be filled relatively quickly. Some of the most used strategies are looking for talent in-house or even reducing the time to hire so that we don’t lose skilled professionals. Both are subsets of HR and are very important to the success of LOAD’s talent management.

My communication skills, reliability, and empathy are the main skills that make me qualified for this job. 

What resources do you use to find
qualified candidates?

As the main resource to find qualified candidates I use LinkedIn Recruiter. I send the candidate a little introduction about LOAD and what we’re looking for in a candidate, then we schedule the first meeting for us to get to know each other. The second interview is with our CTO, Davide Ricardo, where he evaluates the candidate’s soft and hard skills (for internal vacancies) or with our client’s team (for external vacancies). To complement my search for skilled candidates I use IT talent sourcing platforms such as Indeed and IT jobs (among others). In addition, on our website, we have a dedicated careers page where we describe all our open vacancies, allowing the candidates to send their applications directly via our website if they wish to do so. Overall, most of my days are spent actively reaching out to the most relevant people directly, through any possible channel available to us. I’d say that the biggest resource I have at my disposal is my commitment to finding the best talent for both our team and our clients.

What skills make you qualified for
this job?

Reaching out and talking to different people is what makes my day and what I like to do, so my communication skills, reliability, and empathy are the main skills that make me qualified for this job. Also, considering the IT market is always changing, I need to adapt quickly to every situation that may arise, for example, going through numerous rejections and dealing with the changes in the candidates’ and clients’ goals that can easily result in a lack of motivation. This means I also need to be very patient and resilient to choose to learn from it every day and grow as a person and as a professional.

Interested in Talent Acquisition and recruitment or working at Verhaert Digital like Jessica?